FAQ

Is there any money back guarantee?

No refund policies. We don’t have any money back or exchange offer available currently. But you can always contact us for any mistreat.

Note that: Our service is not covered by a money-back guarantee, all purchases are final and non-refundable. If downloadable version of software/Service doesn’t work for you, and we can’t resolve the issue, we will refund the product price, but require you to sign software destruction agreement. Shobbai is risk-free. Contact us within 72 hours of subscribing to cancel the purchase order and request your refund. If you have any concerns, please contact contact@shobbai.com for more information.

Microsoft, unless otherwise provided by law or by a particular Service offer, all purchases are final and non-refundable. Source:

http://www.microsoft.com/en-us/servicesagreement

Tonec Inc, Internet Download Manager product is not covered by a money-back guarantee. Source:

http://www.internetdownloadmanager.com/support/refund.html

How do I sign up for this service?

Sign up by completing the sign up form which is accessible by clicking the following link.  http://shobbai.com/my-account/

How do I activate my shobbai.com account?

After completing the sign up, a verification code will be sent to the email address that you have provided. Once you log in for the first time you will be asked to insert this code on the e-mail verification page. After you insert the correct code, your account will be activated. Please provide a valid email address; otherwise you will not be able to receive the invoice in your email address. Your entered mobile number should also be valid as it will be used by our support desk for contacting you in case any issues arise.

How do I log in?

Use the e-mail address and password you provided during registration to log in to shobbai.com

How can I make payment?

Payment is authorized at the time you place the order. Unless otherwise changed by shobbai.com, you may use only the following payment methods.

Pay with:

· VISA

· MasterCard

· Citytouch

· DBBL Nexus Card

· DBBL Mobile Banking

· BKash

· mCash

· mBanking

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